About Katie Tippings
A multi-skilled Web3 enthusiast with over seven years consultancy experience prior to joining the Web3 space. Excellent analytical skills, quick learning, friendly and driven individual with an excellent work ethic to go the extra distance to create a strong discord community. Experienced in community management, scaling and customer success. With a passion for balancing fitness and Web3.
Work Experience
2022-08 - Present
Senior Moderator
Supercute World
-Moderated and helped grow the server from launching to now over 20,000 members
-Moderate all channels, assist in support tickets and help facilitate collaborations
-Ensure all moderators are up to date on project news by maintaining a centralised spreadsheet with general responses, press, AMA, community idea’s and support ticket responses
-Boosted Active Member retention by being an engaging member of the community and gaining community members confidence through authentic relationship building in event hosting, VC and speedy issue resolution
2022-05 - Present
Moderator
Local Weather
-Moderated server of over 50,000+ members
-Moderated general and support ticket throughout launch of Local Weather
-During times of uncertainty ensured to stay in general with the community so they felt heard and continued to pass the feedback onto members of the team
-Recommended allow list and content improvements based on holders feedback and queries in general
2022-01 - Present
Moderator
VeeFriends
-Moderated server of over 375,000+ members
-Helped grow the discord community from 300,000 members
-Moderated general and support ticket through Book Games Launch of over 125,000 NFT volume
-Moderated general and support ticket throughout 1.5 month launch of VeeFriends Series 2
-Resolution of community disputes through the project ethos of empathy, compassion and accountability to ensure at all times as a moderator I am reflecting the founders ethos for his community vision
-Boosted new holders into the ecosystem by storing all relevant collection information for potential queries to achieve a flawless customer experience
-Boosted Active Member retention by being an engaging member of the community and gaining community members confidence through authentic relationship building and speedy issue resolution
-Recommended channel, support tickets and content improvements based on holders feedback and queries in general
2021-03 - Present
Trader
Self Employed
-Left Corporate job to become a full time day trader on Wall Street
-Entered into Web3 to mint my first NFT (VeeFriends - Innovative Impala)
-NFT collection grown from 1 to over 100+ across multiple Blockchains
-Daily learning in the space with a continued growing passion and excitement for winters
2014-2021
SAP Functional Consultant
Delaware, Capgemini & Tata Steel
-Implemented over 7 SAP project lifecycles
For more details please
Education & Training
2010-2013
BSc in Economics
Cardiff University
BSc (Hons) in Economic & Social Science (Class 2.1)
